I’ll be writing a (short) book.

The lovely folk at Five Simple Steps have courageously agreed to publish a short book written by me as part of their Pocket Guide series.

This is great news (for me anyway) for two reasons.

First, I’ve wanted to write some ‘real stuff’ for a while now and this is a great way to start. Their Pocket Guides are short books dealing with one specific topic which makes this more achievable than trying to publish a huge tome. They also come with a deadline meaning I’ll have to get it done :-)

Secondly, doing this with Five Simple Steps is really cool. I’ve admired their style and books for a while now and I’m really looking forward to being part of their process. Being part of their author list is at once exciting and daunting.

I haven’t started writing properly yet and can’t yet announce the title and topic. All that will happen over Summer. For updates you should follow me on Twitter or subscribe to the blog!

In the meantime you should check out the long list of really awesome books in their collection.

A simple technique for having excellent meetings

I run and attend a lot of meetings in my day to day work. The one common thread to all meetings is that everyone claims to hate them. There’s a lot that can be improved in meetings by applying standard and not so standard facilitation techniques. But that’s often hard and takes a lot of practice.

In the meantime I thought I’d share a simple technique that I’ve found to be hugely effective in running meetings involving small groups. Between 2 and 6 people.

It has nothing at all to do with the agenda or the stickies or fancy brainstorming techniques. It’s simply about how you sit.

The Theory

Really and truly this all begins with Socrates and his peripatetic school of philosophers. He believed that walking about while talking was a better way of exploring philosophy because it forced people, even of differing opinions, to ‘walk to same path’ together.

Modern thinkers and researchers describe it differently but the principle is unchanged. Edward de Bono came up with the concept of “parallel thinking” which underpins the success of his 6 Thinking Hats method. The idea being that any subject under discussion has many facets including factual data, pros and cons and needs clinical evaluation as well as creative ideas. A group is more effective if they look at each of these facets in parallel rather than confrontationally. I.e. everyone first looks at pros together, then cons together, then facts, and so on. This gives the group a sense that they are exploring all facets of a subject together instead of arguing for particular points of view.

Anthropologists Tim Ingold and Joe Vergunst also deal with this topic in their book Ways of Walking in which they explore the value of friends “walking abreast” and the closeness and understanding that engenders. (I admit I haven’t personally read this particular book but I’ve had the detailed summary from my other half who works with him closely. Ingold’s stuff is worth reading by the way, particularly his book Lines: A bref history.)

The Practicalities

So how do you apply this in day to day life? It’s not alway easy to take your boss for a 30 minute walk in the Socratic fashion.

When you have a 1-1 meeting with a colleague or client, this is the default position most people take:

meetings1

Subconsciously this sets us up a confrontational context. It is subtly reminiscent of interviews, strongly held opinions and power struggles. So many people fall into a non-collaborative mode of thinking focusing instead on oneupmanship and “winning” an argument.

A better way is to sit like this:

meeting2Sitting not quite side by side but not facing each other creates the feeling of facing a problem or decision together. You’re not staring each other in the eyes and you can see what each other is writing creating a sense of openness and trust.

For larger groups, you can create the same effect by not spreading evenly around a bigger table and instead clustering more closely towards one end:

meeting3

These ideas work equally well in a variety of scenarios like team meetings, working lunches/meetings, 1-to-1 reviews and even interviews.

Trying it out

Is simple. The next time you have a meeting quietly move your chair to take up a position as I described above. There’s no need to make a big deal out of it. If its a bigger meeting and you’re chairing it simply ask attendees to politely come closer indicating where you’d like them to sit.

After you start doing this for a while it becomes easier and you’ll start seeing your meetings progress more constructively and collaboratively.

Full refund guaranteed. Just follow me on Twitter.

Design Reboot: 10 things to help you kick-start UX in your organisation

Ten things I did in the first two months in our SQL Tools division over on the Red Gate UX Blog.

At my first meeting with James, our division head, I asked him what my priorities should be. His response: “You need to get UX working again.”

In lots of ways this was quite an exciting proposition. Red Gate tries hard to be a UX-centric company and I found my new colleagues in SQL Tools extremely eager for some UX love. Considering how many UX practitioners face an uphill struggle convincing bosses about the value of UX this was an excellent starting position.

Read the full story…

Color Matters

I reviewed the new “Color” app on the Red Gate UX blog.

What I’m interested in today however isn’t the ‘Bubble’ symptoms that this huge funding round points to. It’s more that the basic usability, or lack thereof, in the app is quite appalling.

Verdict: the concept might be cool, but the usability, well, let’s just say it could be better.

Read the full story…

A Warm Welcome to May

dsc_00764May has finally come round again with the promise of a great summer in the UK and trees already blossoming up in Aberdeen.

So what’s in store for May? Well, first of all, it’s good to remember those who aren’t having such a good time of it at the moment, like a few people in the Netherlands and those people (and, er, pigs) suffering from swine flu. Not to mention the almost quarter of a million recession victims in Europe.

However, having just come back from an exciting and productive Smarter Start workshop in Paris (and having addressed my fromage-deficiency) it’s time to get back down to business. So here’s what I plan to be doing and writing about this month:

  1. Top priority this month is putting in some serious spadework into the Smarter Start book we’ve been writing over the past year or so.
  2. Also, following an impressive response to my tutorial on using WordPress for small websites, I plan to write a detailed follow up tutorial that is less “techy” and more usable for that overwhelming percentage of people who aren’t geeks.
  3. Another tutorial is in the offing that aims to provide some detailed guidelines on how to structure the process of freelance work (not necessarily web).
  4. I’ve also been interested in the concept of “Collective IQ” lately because I’ve seen how groups managed to build on each others ideas incredibly fast – a form of “speeded up idea evolution” if you will – and a small thought piece is germinating about that.
  5. Finally, with MEP Elections coming up in June in Europe, I’m conducting a small research exercise about the Maltese candidates’ web presence and “social media intelligence” in terms of promoting their campaign. Some surprising (and not so surprising) results there!

Enjoy your weekend and public holidays people!

Piping Statuses Around: My top 3 online social media tools

Traffic grew quite a bit over the past few months

Traffic grew quite a bit over the past few months

Over the past 8 months I’ve been dedicating more time to developing my online social networks in meaningful. I’m quite satisfied with the results: traffic on my blog is up and growing steadily, Twitter follows are at an interesting conversational level and my LinkedIn groups have around 400 people in total.

Lately though I realised that I’ve been spending more time than I’d like to updating and interacting with the various services I’m now subscribed to and use regularly. These include LinkedIn, Plaxo Pulse, Twitter, Facebook, my blog, Tumblr, Delicious and Seesmic.

So today I decided to dedicate a couple hours to streamlining and cleaning up the process I use to update the various services. There’s a whole bunch of tools out there which until now I hadn’t paid much attention to (I didn’t need them). My favourites are the following three online tools:

  1. Ping.fm
    I’ve known about ping.fm for a while now but only got around to configure properly it today. And I love it. It was disarmingly simple to use and setup and now I can update the IM Status and/or microblog to a whole host of service from one webpage.

  2. Delicious Auto Link Post (or something like that)
    The second useful tool is one by Delicious which you can now setup to post to your blog a summary of your daily links. I find this useful for two reason. First it helps me share what I bookmark with my blog readers, such as they are. Secondly, I’ve begun using it as a ‘reminder’ system for things I’d like to write about. IOW, the daily automatic posts to my blog serve me a summary of what I found interesting today and motivate me to write a fully-fledged blog post about one of them.
  3. TwitterFeed
    The final tool is TwitterFeed which, despite its name, doesn’t just feed stuff to Twitter. It can also feed stuff towards, among other things, my ping.fm account. Aha! So it’s now setup to publish this blog’s RSS feed to my ping.fm account which, in turn, will pipe that feed onwards and update my various statuses. Neat.

So all this is cool and there’s a ton more services out there (though these are by far my favourites). However, I wouldn’t be me if I already, after a few hours of using them, have suggstions of things I would like. And here they are:

  1. Customising the Delicious Tool
    I would love to able to customise the blog post titles that Delicious posts to my blog. “links for [dd-mm-yyyy]” isn’t a very lovely format.
  2. I would like this for Ping.fm

    I would like this for Ping.fm

    Ping.fm Desktop Client
    What I would really really really love is a teeny tiny desktop app that sits in my status bar and allows me to post status updates to my ping.fm account. Something like what Logbook from Transmission apps does for Backpack (photo on the right).

    This, I think, would truly be the bee’s knees. And if there’s anything out there like this already I would love to know about it.